JOHANNESBURG – The past few years have seen plenty of predictions that technological developments like automation and artificial intelligence will massively disrupt workforces around the world. South Africa’s own labour force, with its heavy dependence on sectors such as mining and agriculture, certainly hasn’t been immune from these doom-and-gloom predictions.
But automation and AI don’t have to spell disaster. In fact, with the right skills, workers can thrive in a fast-changing workplace. Far from the task-oriented skills that have been predominant since the industrial revolution, the workforce of the future will require much more “human” skills.
As the World Economic Forum (WEF) notes in its 2018 Future of Jobs Report, these skills include creativity, originality and initiative, critical thinking, persuasion and negotiation - all of which will retain or increase their value....
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