Nersa spokesperson Charles Hlebela confirmed the investigation, which was launched after an outcry by ratepayers.
“Nersa received numerous complaints regarding the City of Cape Town’s electricity tariffs and is looking into the matter.”
The move has been welcomed by civic organisation Stop Coct, which had called for a public hearing by Nersa into electricity tariff increases, which saw some property owners, paying increases of up to 30%, more than the set 8.8%.
The city’s tariff increases and surcharge, which came into effect from July 1, sparked outrage among already financially overburdened residents.
Stop Coct spokesperson Sandra Dickson said it appeared that over the last four years the City had been implementing tariff increases which were higher than those recommended by Nersa....
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